Jawatan Kosong Manager Room Division 5 Star Hotel Resort Company Confidentials Pekan
by admin on Mei 19, 2025Company Confidentials Recruitment
Kerja Kosong Manager Room Division 5 star Hotel Resort in Pekan
Description :
We are seeking an experienced and service-driven Rooms Division Manager to lead and oversee the front office and housekeeping operations at our luxury resort. The Rooms Division Manager plays a crucial role in delivering exceptional guest experiences, maintaining brand standards, and optimizing departmental performance.
Key Responsibilities
- Manage day-to-day operations of Front Office, Housekeeping, Concierge, Bell Services, and Guest Services.
- Ensure exceptional guest service is delivered consistently throughout the guest journey.
- Lead, train, and motivate teams to achieve operational excellence and high guest satisfaction scores.
- Monitor room inventory, guest arrivals/departures, and coordinate with Revenue and Sales teams.
- Oversee housekeeping standards, room inspections, and quality control.
- Manage departmental budgets, labor costs, and cost control measures.
- Implement and uphold resort policies, service standards, and safety regulations.
- Resolve guest concerns or service issues professionally and promptly.
- Support strategic initiatives to enhance operational efficiency and guest satisfaction.
Qualifications
- Bachelor’s degree in Hospitality Management or related field.
- Minimum 5–7 years of experience in Rooms Division or Front Office/Housekeeping management, ideally in a luxury resort or five-star hotel setting.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of front office systems (e.g., Opera) and housekeeping standards.
- Proven ability to manage guest expectations and lead a diverse team.
- Excellent organizational and problem-solving skills.
- Strong financial acumen and experience in managing budgets and departmental KPIs.
- Flexible and hands-on approach, with a commitment to excellence.
Job Types: Full-time, Permanent
Pay: RM8,000.00 - RM9,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development
Schedule:
- Fixed shift
- Monday to Friday
Supplemental Pay:
- Performance bonus
Should you meet the qualifications required, please register and apply to Company Confidentials website with link as follow :
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