Jawatan Kosong Customer Services Administrator Wesco Aircraft Johor

Wesco Aircraft Jobs

Jawatan Kosong Customer Services Administrator in Johor

Description :

Our Incora Story is really taking off – we’d love you to join us for the journey

We are currently seeking an exceptional professional to join us as Customer Service Admin

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

As a Customer Service Admin, you will maintain up to date knowledge of Incora customer requirements and distribution methods and timing. Apart from that, you will:

• Maintain positive working-relationships with external customers and internal stakeholders

• Provide excellent customer service with the intentions of building and maintaining customer relationships through fast and accurate processing of requests

• Respond promptly, professionally, and with appropriate detail to customer inquiries pertaining to order information/status, product availability, and/or the plan of action as approved by management to support customer requirements and on time delivery throughout the day

• Provide LTA contract administration support, as assigned

• Process, monitor, and release incoming orders, and manage internal communication for pending orders to ensure on time delivery to meet customer expectations (on a daily basis)

• Prioritize orders based on urgency of product needed, specifications, and shipping and delivery.

• Respond to ad hoc requests from customers or internal stakeholders

Qualifications

Requirements:

• Experience on similar role, or in related field

• Fluent in English

• Good MS Excel skills required

• Ability to work well within a team environment to produce positive results

• Strong verbal, written communication, and presentation skills

• Excellent organizational and time-management skills

• Customer service skills

• Ability to be detailed oriented and perform in-depth account research, if required

So, if you feel that the above describes you well, and want to be part of developing the Incora Story, apply now – we can’t wait to hear from you!

About us

Incora™ is a leading, global provider of innovative supply chain solutions. Our promise to our customers is to reduce complexity and increase reliability so they can deliver mission-critical solutions that improve our world. We exist to enable the mission critical.

With a strong foundation in the aerospace and defence markets, we manage all aspects of supply chain from procurement to warehouse management, from logistics to on-site customer services. We are expanding our team of skilled Engineers to ensure right-first-time every time.

We pride ourselves on offering:

• Industry-leading capabilities
• Innovative solutions
• Greater customer value
• Trusted supplier relationships
• Business growth and operational efficiency

Our people make us unique, and we offer an Outstanding Colleague Experience.

We live by our values: Courage, Collaboration and Commitment and are proud to add real value to our customers’ businesses. Our people-centric philosophy is underpinned with strong engagement, consistent communication, and opportunities for personal development, enabling our colleagues to grow and make a difference in our company.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

Primary Location: MY-MY-Johor Job: Contracts Organization: SE Asia Schedule: Regular Full-time Job Posting: May 31, 2024, 1:40:13 AM

If you strong confindence you meet the requirement above, please register and sign in to Wesco Aircraft e-recruitment website with link as follow :

---