Jawatan Kosong Customer Service Excutive IDC Technologies Johor Bahru

by admin on April 28, 2026

IDC Technologies Recruitment

Jawatan Kosong Customer Service Excutive in Johor Bahru

Description :

Role - Customer Success Specialist

Language - English/ Malay

Location - Medini 7, Johor Baharu, Malaysia

Shift - Rotational (6 Days Working)

Responsibilities:

~ Manage inbound customer calls, addressing inquiries and resolving issues efficiently.

~ Deliver high-quality customer service while maintaining professionalism and empathy.

~ Provide accurate information on products, services, and company policies.

~ Log call details and customer interactions accurately in CRM systems.

~ Escalate complex issues to relevant teams to ensure timely resolution.

~ Meet performance targets including call quality, resolution rate, and customer satisfaction.

Pay: RM1,900.00 - RM2,100.00 per month

Benefits:

  • Free parking
  • Health insurance

Work Location: In person


For more detail information, please refer official source from IDC Technologies on following link below :




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