Jawatan Kosong Customer Service Sales Executive UpGrowth HR Sdn Bhd Butterworth
by admin on April 15, 2026UpGrowth HR Sdn. Bhd. Jobs
Jawatan Kosong Customer Service Sales Executive in Butterworth
Description :
JOB RESPONSIBILITIES:
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Chat Sales: USP/FAQs + pain-point solutions; objection handling; close
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Customer Support: usage, order/shipping, refunds; escalate then close loop
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Lead Ops: log every touchpoint + tags/stage/next action in Master Leads (Sheets/Excel)
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Daily insights: Short Sales & Leads Report (moves + bottlenecks)
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Retention: win-back, review asks, repeat order nudges, event invites
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Process + compliance: improve scripts/playbooks; PDPA-safe handling; consistent naming/tags
JOB REQUIREMENTS:
Must-haves
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Passion for skincare + sales; enjoys chatting with people
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Customer-obsessed, reflective problem-solver; basic analytics mindset
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Fluent Chinese/English/BM (any 2 strong ok; 3 is best)
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Comfortable with Sheets/Excel (pivot + basic formulas + clean logging)
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Internship/fresh grads ok if disciplined + learns fast
Nice-to-haves
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Manychat / IG DM automation exposure
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Shopee + WooCommerce familiarity
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Penang/Mainland based (or strong remote alignment)
If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :
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