Jawatan Kosong IT Application Services Specialist Toll Group Bayan Lepas

Toll Group Jobs

Jawatan Kosong IT Application Services Specialist in Bayan Lepas

Description :

About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post — www.tollgroup.com Join Our Global Team as an IT Application Services Specialist ! We are seeking a proactive and experienced professional to lead the support and deployment of our CW1 application portfolio across multiple regions. This role requires strong engagement with in-country teams, deep functional knowledge of CW1 modules, and effective collaboration with both onshore and offshore support teams to ensure seamless delivery and continuous improvement of services. Your Impact & Opportunity: Lead Regional CW1 Deployments: Take charge of new country rollouts and regional enhancements for CW1 applications, ensuring seamless delivery and local engagement. Be the Knowledge Champion: Stay ahead of upcoming CW1 features and enhancements. Share your expertise and empower offshore support teams through proactive knowledge transfer and training. Drive Operational Excellence: Maintain a strong and effective support framework for CW1 applications. Analyze service performance, resolve issues, and implement long-term preventive measures. Collaborate Across Borders: Work closely with onshore and offshore support teams, deployment groups, and business process improvement units to drive continuous improvement and service alignment. Support What Matters: Play a critical role in safeguarding transition quality from project build to steady-state support. Your work will ensure that local teams are fully equipped, and systems are performing optimally. Continuously Improve: Identify opportunities to enhance support processes and tools. Develop functional specs for application enhancements that deliver business value. What You Need to Succeed:

• A Diploma or Degree in Information Systems, Logistics, Business, or a related field.
• Hands-on experience with CW1 systems is highly advantageous.
• Strong understanding of freight forwarding processes (Air & Sea, Customs, Sales, Customer Service, Finance, or Warehouse modules).
• Exceptional analytical and problem-solving skills with a root-cause mindset.
• Excellent interpersonal and communication skills; you’re comfortable working across global teams and stakeholders.
• Proactive, adaptable, and capable of managing priorities in a fast-paced environment.
• Familiarity with support tools, ERP systems, and business documentation practices.
• Willingness to occasionally work extended hours or public holidays to support key regional deployments or urgent matters.

What moves you?
At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further. Are you excited about this role but are concerned you don’t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you’re interested in this role but your past experience doesn’t align perfectly then please talk to us – you may be just the right candidate for this or other roles we have coming up. At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities. To find out more about us visit www.careers.tollgroup.com You must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

If you strong confindence you meet the requirement above, please register and sign in to Toll Group e-recruitment website with link as follow :

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