Jawatan Kosong Customer Service KL ANZ Market Outbound Emails Agensi Pekerjaan Times Management Consultancy Sdn Bhd Kuala Lumpur

Agensi Pekerjaan Times Management Consultancy Sdn Bhd Jobs

Jawatan Kosong Customer Service KL ANZ Market Outbound Emails in Kuala Lumpur

Description :

Location: KL Sentral
Start Date: 2 June 2026

Role Overview

Provide premium customer support to B2B clients via phone and email, ensuring timely resolution and high customer satisfaction.

Key Responsibilities

• Handle outbound calls & email support for B2B clients (ANZ market)
• Understand customer issues and provide accurate solutions
• Record and update cases in CRM systems
• Ensure timely follow-ups and issue resolution/escalation
• Meet SLA and KPI targets consistently
• Maintain professionalism and high service standards

Requirements

• SPM (1 year experience) OR Diploma/Degree (fresh grads welcome)
• Strong English proficiency (C1 level)
• Good communication & customer handling skills
• Able to work ANZ hours (4:00 AM – 8:30 PM, Mon–Fri, shift-based)

Additional Info

• Exposure to B2B client handling
• Involves authorized sales engagement

**Only shortlisted candidates will be contacted. All the best with your job search.

Job Type: Full-time

Pay: RM3,500.00 - RM4,500.00 per month

Application Question(s):

• Are you a fresh diploma/degree graduate?
• What is your expected salary package (basic)?
• Are you able to start working on 2nd June 2026?

Work Location: In person

For further information, please refer official source from Agensi Pekerjaan Times Management Consultancy Sdn Bhd Career Center on following link below. If you meet the requirement and are interested in building a future career with Agensi Pekerjaan Times Management Consultancy Sdn Bhd, please register yourself at :