Jawatan Kosong Guest Service Agent Sleeping Lion Suites Genting Highland Highlands

Sleeping Lion Suites, Genting Highland Recruitment

Jawatan Kosong Guest Service Agent in Genting Highlands

Description :

Summary: We are seeking a reliable and organized Front Desk Associate to join our hotel team. The Front Desk Associate will be responsible for greeting guests, checking them in and out, managing reservations, and providing excellent customer service to ensure a pleasant stay.

Responsibilities:

• Greet and welcome guests upon arrival with a friendly demeanor.
• Register guests and assign rooms, ensuring all check-in procedures are followed.
• Process check-outs efficiently and accurately, handling payments and providing receipts.
• Manage reservations and bookings, both in person and over the phone.
• Provide information about hotel amenities, services, and local attractions.
• Handle guest inquiries and resolve issues promptly and professionally.
• Maintain a clean and organized front desk and lobby area.
• Assist with administrative tasks as needed, such as filing, faxing, and emailing.

Requirements:

• Previous experience in a similar role is preferred but not required.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks and remain calm under pressure.
• Proficiency in computer systems.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Job Types: Permanent, Fresh graduate

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Maternity leave
• Meal allowance
• Parental leave
• Professional development

Schedule:

• Afternoon shift
• Early shift
• Evening shift
• Night shift

Supplemental Pay:

• Overtime pay

Ability to commute/relocate:

• Genting Highlands: Reliably commute or planning to relocate before starting work (Required)

Experience:

• working: 1 year (Required)

Language:

• Chinese (Required)

Work Location: In person

For further information, please refer official source from Sleeping Lion Suites, Genting Highland on following link below. To find out where you fit in, please visit :