Jawatan Kosong Customer Service Melaka One Mobile Care Sdn Bhd

One Mobile Care Sdn Bhd Job Vacancies

Jawatan Kosong Customer Service Melaka in Melaka

Description :

Position: Customer Service
Company: Samsung Authorized Service Center (One Mobile Care Sdn. Bhd.) – Melaka
Location: No. 12, Jalan Lagenda 3, Taman 1 Lagenda, 75400 Melaka
Employment Type: Full-time, Permanent
Salary Range: RM2,200 – RM3,000 per month

Job Summary

We are seeking a dedicated and customer-focused Customer Service Executive to join our team in Melaka. The ideal candidate will be responsible for handling front-desk operations, assisting customers with inquiries, and ensuring a smooth and efficient service experience at our Samsung Authorized Service Center.

Key Responsibilities

• Welcome and assist walk-in customers in a professional and courteous manner.
• Provide accurate information on service procedures, warranty terms, and repair timelines.
• Create and manage service orders, repair tickets, and warranty claims.
• Record and update customer details and service requests accurately in the system.
• Coordinate with technicians and parts administrators to monitor job progress.
• Handle customer feedback and resolve issues promptly and effectively.
• Maintain a clean and organized front-desk area to ensure a positive customer experience.

Requirements

• Minimum qualification: SPM.
• Proficient in Bahasa Malaysia and English.
• Strong communication and interpersonal skills.
• Willing to learn and adapt in a fast-paced environment.
• Fresh graduates are encouraged to apply.
• Prior experience in customer service or retail is an advantage.

Benefits

• Attendance bonus
• Overtime pay
• Yearly bonus
• Maternity leave
• Career advancement and professional development opportunities

Work Schedule

• Monday-Saturday : 10.00am - 6.30pm
• Sunday & Public Holiday : Off day
• Work mode: On-site (in person)

Job Types: Full-time, Permanent, Fresh graduate

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

• Maternity leave
• Professional development

Work Location: In person

If you strong confindence you meet the requirement above, please register and sign in to One Mobile Care Sdn Bhd e-recruitment website with link as follow :