Jawatan Kosong Customers Service ASP Medical Group Bayan Lepas
by admin on Januari 7, 2026ASP Medical Group Jobs
Jawatan Kosong Customers Service in Bayan Lepas
Description :
Key Responsibilities
- Create, process, and maintain quotations, sales orders, service orders, and Customer-Owned Material (COM) refurbishment orders.
- Generate Return Authorization (RAM) for material returns from global warehouses and customers.
- Place orders and provide customers with accurate information on pricing, availability, order status, and delivery schedules.
- Communicate effectively with internal and external stakeholders using approved communication tools (e.g., Apropos and related systems).
- Perform transactional activities using ESKER and WINSHUTTLE platforms with high accuracy and efficiency.
- Monitor urgent orders closely to ensure on-time shipment and delivery commitments.
- Prepare weekly, monthly, and quarterly reports, including KPIs and operational performance metrics.
- Support Annual Operating Plan (AOP) initiatives for Global Spares and actively participate in continuous improvement projects.
- Analyze operational reports and performance metrics to identify deviations, determine root causes, and implement corrective actions to enhance system performance and service quality.
Mandatory Skills & Competencies
- Strong proficiency in SAP R/3 (SD Module) with hands-on experience in customer order processing.
- Demonstrated excellence in customer service, including problem resolution aligned with company policies and service standards.
- Excellent verbal and written communication skills, with the ability to collaborate cross-functionally.
- Proactive contributor to process improvement and operational efficiency initiatives.
- Strong analytical, problem-solving, and system navigation skills.
- High attention to detail with strong organizational and time management capabilities.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: From RM3,500.00 per month
Work Location: In person
If your qualification is matched with the requirement above, please submit your online application directly through ASP Medical Group system at :
Disclaimer !
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