Jawatan Kosong Customer Service Melaka Stayrene Management Sdn Bhd

Stayrene Management Sdn Bhd Job Vacancies

Jawatan Kosong Customer Service Melaka in Melaka

Description :

Join our team and help create unforgettable stays!

We're looking for a friendly, proactive, and organized individual to manage guest communications and bookings, ensuring every guest has a smooth and memorable experience.

What You’ll Do:

• Respond promptly and professionally to guest inquiries via email, phone, and messaging apps
• Manage bookings, cancellations, and updates on platforms like Airbnb, Booking.com, and Agoda
• Share helpful info about the homestay and local attractions
• Handle guest check-ins and check-outs at reception
• Resolve guest issues politely and efficiently
• Keep accurate records of bookings and feedback
• Work closely with housekeeping, maintenance, and management teams

Who We’re Looking For:

• Friendly, patient, and customer-focused with a positive attitude
• Good communication skills in English and Malay
• Able to multitask and stay calm in a fast-paced setting
• Quick to learn and adapt to new tools or systems
• Problem-solver with strong interpersonal skills
• Experience in customer service is a bonus, but not required — training will be provided
• Minimum education: SPM or equivalent

What We Offer:

• On-the-job training
• Uniform and work equipment provided
• EPF, SOCSO, and EIS contributions
• Opportunities for promotion
• Annual performance bonus
• Monthly team activities
• Festive cash gifts (Duit Raya & Chinese New Year Angpau)
• Company trips and team outings

Job Type: Full-time

Pay: RM2,000.00 - RM2,500.00 per month

Benefits:

• Maternity leave
• Opportunities for promotion
• Professional development

Work Location: In person

For further information, please refer official source from Stayrene Management Sdn Bhd on following link below. To find out where you fit in, please visit :