Jawatan Kosong Customer Service Representative Healthcare Russian Speaker Mindpec Solutions Kuala Lumpur

Mindpec Solutions Recruitment

Kerja Kosong Customer Service Representative Healthcare Russian Speaker in Kuala Lumpur

Description :

We are hiring for #Russian Speaker #Healthcare Project #Customer Support #Malaysia #Open for Any Nationality

◇Customer Service Representative -Healthcare site ◇

【Customer Support】【8am-8pm Sun-Mon 】【Russian】【Kuala Lumpur】

Job Title: Customer Service Representative -Healthcare | Russian speaker

Job Role:

- Take call and provide accurate answers to customer queries.

- Delivery excellent customer support & services and always offering patient assistance.

- Respond to customer’s inquiries over knowledge acquired through training (client product, continuous improvement, and refresher courses).

- Deliver customers support & services effectively through active communications.

- Meet and exceed all key performance indicators set by the company and the client.

- Adhere to given works roster including but not limited to weekends, public holidays, split off and rest day due to business requirement.

- Adhere to Call flow procedure & Processes as well as requirement of Quality Assurance.

- Abide to De-escalation processes that involve dissatisfied customers.

◎Requirements◎

Bachelor Degree holder

Min 6 months exp in customer service healthcare exp in an advantage

With good English comms skills ＋Russian

Language: Russian speaker (Native or Non-Native can apply)

DOJ: End of OctoberPay: RM7700 + KPI + night shift allowance

Location: KL sentral, Kuala Lumpur, Malaysia

Schedule: 8 pm to 8 am Sun-Mon

Benefits: Medical insurance / Dental and optical benefits / Growth opportunities

Relocation Support

Job Type: Full-time

Pay: RM7,700.00 per month

Language:

• Russian (Required)

If you strong confindence you meet the requirement above, please register and sign in to Mindpec Solutions e-recruitment website with link as follow :