Jawatan Kosong Branch Manager Public Gold Marketing Sdn Bhd Sandakan

Public Gold Marketing Sdn Bhd Jobs

Jawatan Kosong Branch Manager in Sandakan

Description :

Job Description:

1. Monitor overall daily, weekly, & monthly operations to ensure all the services achieve the standard at the outlet

2. Buyback Operations

• Assist customers with buyback transactions, ensuring the process is seamless and efficient.
• Provide customers with accurate pricing and information on buyback items.
• Process buyback orders, ensuring all relevant documentation is completed and entered into system.

3. Customer Service:

• Answer incoming phone calls and respond to customer inquiries in a professional and timely manner.
• Engage with customers in person, ensuring they have a positive experience during buyback transactions and other services.
• Handle live chat inquiries, assisting customers with product availability, buyback questions, and other operational queries.

4. Clerical & Administrative Support:

• Perform general clerical tasks, including filling, data entry, and maintaining accurate records for daily operations.
• Prepare reports and assist in the organization of branch documents and invenory.

5. Stock Collection & Inventory Management:

• Manage the collection of stock items from various sources, ensuring the branch has adequate inventory levels.
• Perform regular stock checks and assist in maintaining an accurate inventory.

6. Live Content Creation:

• Assist with creating engaging live content (e.g., live streams, product demos) to promote buyback operations and available inventory.

7. Ticket Handling:

• Address and manage customer service tickets, ensuring issues are resolved in a timely and efficient manner.
• Keep track of open tickets, providing regular updates to customers and management.

8. General Branch Support:

• Provide day-to-day operational support to branch staff and management.
• Maintain a clean and organized branch environment, ensuring it is welcoming for customers.

Job Requirements:

• Possess at least a Bachelor Degree in Business Admin, Management or other related field.
• Will be able to work independently and manage the whole outlet.
• Fast Learner, aggressive and sales driven.
• Possess good communication skill in English & Malays.
• Self-motivated; exhibits strong self-management and sense of urgency.
• Good presentation and public speaking skills
• Other tasks or job assignments include but not limited to day-to-day administration, coordination, and service support assigned by superior based on business need.

Job Type: Permanent

Benefits:

• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development

Ability to commute/relocate:

• Sandakan: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Branch Manager: 1 year (Preferred)

Work Location: In person

Should you meet the qualifications required, please register and apply to Public Gold Marketing Sdn Bhd website with link as follow :