Jawatan Kosong Client Services Analyst Based In Labuan ITA Asia Limited

ITA Asia Limited Jobs

Kerja Kosong Client Services Analyst Based in Labuan in Labuan

Description :

Key ResponsibilitiesQuality Management System (QMS)

• Develop, implement, and maintain the QMS in compliance with ISO 9001, and other applicable ISO standards.
• Ensure compliance with API standards.
• Act as the Management Representative for quality-related matters.
• Prepare, review, and control quality manuals, procedures, work instructions, and records.

Audit & Compliance

• Plan and conduct internal audits, supplier audits, and support external audits (ISO, API, customer, and regulatory).
• Coordinate corrective and preventive actions (CAPA) and ensure timely closure.
• Liaise with certification bodies, clients, and regulatory authorities during audits and inspections.

Production & Process Quality

• Ensure quality control plans, inspection test plans (ITP), and procedures are effectively implemented.
• Monitor product conformity throughout manufacturing processes including machining, threading, welding, coating, or assembly (as applicable).
• Review and approve inspection records, material certifications, and final release documentation.

Customer & Supplier Quality

• Handle customer complaints, non-conformance reports (NCR), and root cause analysis.
• Implement corrective actions to prevent recurrence and improve customer satisfaction.
• Evaluate and qualify suppliers and subcontractors to ensure quality compliance.

Risk Management & Continuous Improvement

• Identify quality risks and implement mitigation plans.
• Drive continuous improvement initiatives using quality tools (e.g. RCA, FMEA, PDCA).
• Analyze quality data and KPIs to improve operational efficiency and product quality.

Training & Leadership

• Train and guide QAQC team members on ISO, API, and quality procedures.
• Conduct quality awareness training for production and support departments.
• Lead, coach, and develop the QAQC team to ensure competency and performance.

Authority

• Authority to stop production or delivery in the event of quality non-conformance.
• Approval authority for quality documents, inspection reports, and release notes.
• Recommend improvements to processes, systems, and suppliers.

Qualifications & Experience

• Bachelor’s Degree in Engineering, Quality Management, or related field.
• Minimum 8–10 years of experience in QAQC, with at least 3–5 years in a managerial role.
• Strong experience in manufacturing and offshore / oil & gas-related industries.
• Proven experience in implementing and maintaining ISO 9001 and API Q1/Q2 systems.
• Lead Auditor certification (ISO 9001) is an advantage.

Knowledge & Skills

• In-depth knowledge of ISO standards, API standards, and quality tools.
• Strong understanding of manufacturing processes and inspection techniques.
• Excellent problem-solving, analytical, and leadership skills.
• Good communication skills to interact with clients, auditors, and internal teams.
• Proficient in documentation, reporting, and MS Office applications.

Key Performance Indicators (KPIs)

• Audit compliance and certification status
• Reduction in NCRs and customer complaints
• Effectiveness of CAPA implementation
• On-time audit closures and documentation accuracy
• Continuous improvement initiatives implemented

Job Type: Full-time

Pay: RM6,500.00 - RM7,000.00 per month

Benefits:

• Opportunities for promotion
• Professional development

Work Location: In person

For further information, please refer official source from ITA Asia Limited on following link below. To find out where you fit in, please visit :