Jawatan Kosong Executive Customer Service CDZ Import DHL Subang Jaya
by admin on Jun 18, 2024DHL Jobs
Kerja Kosong Executive Customer Service CDZ Import in Subang Jaya
Description :
- Provide “Total Service” to our value customers.
- Propose alternative solution to the superior or customer for discrepancy shipments.
- Constantly identify, suggest and implement improvement measures for the team.
- Support & coordinate closely with PM and Operations.
- Handle customer inquiries and complaints.
- Compliance to customer SOP.
- Generate customer reports (if applicable).
- Responsible to update respective clients on the clearance progress.
- Monitor clearance and ensure timely delivery.
- Advising customer on shipment arrival.
- E-mail communication with consignee and also origin on the shipment status.
- To manage the supply chain by facilitating pick-up from origin until delivery to consignee.
- Any other job functions as delegated by his/her superior.
Requirements:
- Must possess Diploma/Bachelor's degree in Logistics and Business or any equivalent field of studies.
- At least 2 years of working experience in the Import Documentation role within the freight forwarding business.
- Candidate must have knowledge in ocean freight logistic operation process.
- Skills require: Detail-oriented, Time Management, Computer Literature, and proactive in problem solving.
We apologize if you have not been selected, only the best fit candidate will be contacted to proceed pre-screening. Thank You for choosing DHL Global Forwarding as your Employer of Choice.
For further information, please refer official source from DHL on following link below. To find out where you fit in, please visit :
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