Jawatan Kosong Customer Relations Assistant Elken Service Sdn Bhd Butterworth
by admin on Julai 17, 2024Elken Service Sdn Bhd Recruitment
Jawatan Kosong Customer Relations Assistant in Butterworth
Description :
Job Responsibilities :
- To resolve customer complaint in a prompt and efficient manner.
- To liaise with relevant departments in solving problem in an effective & timely manner.
- To ensure the fulfillment of service appointments target set by Technical & Sales department nationwide.
- To monitor on the status of Customer Feedback Form (CFF ) raised.
- To ensure all postponement jobs are duly arranged.
- To prepare and send the service reminder notice to customers whose Bio-pure sets are due for service (if any)
- To analyze on data collected from customer satisfaction feedback survey and submit to superior for review.
- To assist in preparing of monthly management report.
- To ensure all new warranty cards received are updated into CRMS.
- To attend to any other job functions assigned by superior from time to time.
Requirements :
- Possess minimum SPM or equivalent.
- At least 1 year(s) of working experience in the related field is required for this position.
- Able to communicate in English, Bahasa Malaysia and Mandarin.
Job Types: Full-time, Permanent
Pay: RM2,200.00 - RM2,800.00 per month
Schedule:
- Day shift
If you feel that you can meet the qualification and up to the challenge, please send directly through :
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