Jawatan Kosong Trainer Mandarin Penang Video Hosting Service Teleperformance Bayan Lepas
by admin on Julai 17, 2024Teleperformance Recruitment
Kerja Kosong Trainer Mandarin Penang Video Hosting Service in Bayan Lepas
Description :
Job Description
If you have proven 1 year BPO supervisory experience, we have something for you! Qualifications: Requirements:
Degree in any discipline
Minimum Relevant Work Experience
- 3 years customer service experience with minimum 2 years training experience
- Minimum 1 year of content moderation related experience
Minimum Training Required
- Fast learner and independent
Skills
- Minimum bi-lingual proficiency.
- Language proficiency in English and Mandarin is mandatory
- Related experience is strongly preferred.
Preferred Qualifications
- Proven experience as corporate trainer in the customer service industry
- Understanding of effective teaching methodologies and tools
- Willingness to keep abreast of new techniques in corporate training
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an
- Affluent communication, presentation, and public speaking skills
- Organizational and time management abilities
- Critical thinking, analytical and decision-making abilities
Design effective training programs.- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & train trainees’ performance and call out any unusual trends.
- Identify training needs by working with operations team and QA.
Should you meet the qualifications required, please register and apply to Teleperformance website with link as follow :
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