Jawatan Kosong Director Of Operations Resort Asia Career Kuantan

Asia Career Recruitment

Jawatan Kosong Director of Operations Resort in Kuantan

Description :

Job Title: Director of Operations
Salary: RM12,000 - RM15,000

Job Summary:
The Director of Operations plays a critical leadership role within the resort’s executive team, overseeing the strategic planning, coordination, and performance of all operational departments. This position is focused on high-level management and alignment of operational activities with the resort's business objectives, brand standards, and guest satisfaction goals. While not directly involved in day-to-day operations, the Director ensures efficiency, profitability, and excellence across all functions through effective oversight and collaboration with departmental leaders.

Key Responsibilities:

Strategic Oversight & Direction

• Provide executive-level direction to operational departments, including Front Office, Housekeeping, Engineering, F&B, Security, and Recreation.
• Align operational initiatives with the resort’s strategic vision, business objectives, and service quality benchmarks.
• Ensure full compliance with corporate policies, brand standards, and regulatory requirements.

Leadership & Performance Management

• Lead and support department heads, driving performance through clear KPIs and a culture of accountability.
• Promote continuous improvement and operational excellence across all departments.
• Serve as the key link between executive leadership and operations, ensuring clear communication and consistent execution.

Planning & Coordination

• Oversee the development and implementation of operational plans, budgets, and forecasts in collaboration with Finance and other HODs.
• Review and approve departmental strategies and ensure synergy across divisions.
• Analyze reports and data to drive informed strategic decisions and performance enhancements.

Policy Development & Compliance

• Establish and maintain operational policies and procedures at the executive level.
• Ensure all activities meet legal, ethical, and brand compliance standards.
• Provide high-level oversight of crisis management, health and safety standards, and risk mitigation measures.

Stakeholder Engagement & Reporting

• Collaborate with senior executives on strategic initiatives and capital projects.
• Represent operations in meetings with owners, auditors, and external stakeholders.
• Deliver clear, insightful reports on operational performance and areas for improvement.

Requirements:

• Bachelor’s or Master’s degree in Hospitality Management, Business Administration, or a related field.
• A minimum of 10 years of progressive experience in hospitality operations, including at least 5 years in a senior leadership capacity.
• Strong strategic planning, organizational, and leadership skills.
• Demonstrated ability to lead multiple departments through effective delegation and oversight.
• Excellent communication, analytical thinking, and decision-making abilities.

Job Type: Permanent

Pay: RM12,000.00 - RM15,000.00 per month

Benefits:

• Professional development

Schedule:

• Fixed shift

Supplemental Pay:

• Performance bonus

Experience:

• Hospitality: 10 years (Preferred)

Work Location: In person

For further information, please refer official source from Asia Career Career Center on following link below. If you meet the requirement and are interested in building a future career with Asia Career, please register yourself at :