Jawatan Kosong Mandarin Trainer For Customer Service TWO95 International INC Alor Setar
by admin on Ogos 24, 2025TWO95 International INC Recruitment
Jawatan Kosong Mandarin Trainer for Customer Service in Alor Setar
Description :
Language - Mandarin
Reporting to Training Manager
Location - Penang
Responsibilities
- Design effective training programs.
- Prepare training materials.
- Conduct training and refreshers.
- Support and mentor new employees.
- Conduct evaluations to identify areas of improvement.
- Monitor, analyse & train trainees’ performance and call out any unusual trends.
- Identify training needs by working with operations team and QA.
Requirements
- Degree in discipline or equivalent diploma
- 3 years customer service experience with minimum 1 year training experience
- Fast learner and independent
- Minimum bi-lingual proficiency.
- Language proficiency in English and Mandarin is mandatory.
- Customer Service knowledge and/or experience is strongly preferred.
- Proven experience as corporate trainer in the customer service industry is a plus.
- Understanding of effective teaching methodologies and tools.
- Willingness to keep abreast of new techniques in corporate training.
- Proficient in MS Office (Advance skills in Excel and Powerpoint); e-learning software will be an asset.
- Affluent communication, presentation, and public speaking skills.
- Organizational and time management abilities.
- Critical thinking, analytical and decision-making abilities
Should you are interested and qualified, please apply in confidence by filling online application form at :
Disclaimer !
Please note that we do not accept any CV submissions. If You want to apply for a job that you have discovered on helmutplex.com, simply click on the provided job application link and follow the instructions afterwards. You'll be taken to a more detailed page.
