Jawatan Kosong Executive Customer Service DHL Subang Jaya

by admin on Ogos 23, 2024

DHL Job Vacancies

Jawatan Kosong Executive Customer Service in Subang Jaya

Description :

We are looking for experienced Customer Service Executive who are well-versed with freight forwarding industry. Ideally, the candidate must possess knowledge in export documentation & customs clearance process.


Job Responsibilities:

  • Overall in charge for the day-to-day operations for both systems as well as physical operation.
  • Responsible to drive the team towards achieving Customer target/KPI and expectations.
  • Attend and response all issues (via e-mails or written correspondences pertaining to warehouse operation and to ensure all queries from are attended to.
  • Prepare and ensure all daily, weekly and monthly reports are submitted promptly and correctly.
  • Responsible for daily planning of the operations.
  • Gather and check all required documentation and reports prepared by subordinates.
  • Ensure that prompt feedback from subordinates regarding any work related problems/issues encountered.
  • Ensure that any other work related duties given is completed within the specified timeline.
  • Ensure compliance to customers and others relevant authorities and operating instructions.
  • Ensure two ways communications with management level.
  • Manage, monitor and ensure proper filing for the job completed.
  • Achieve a good result in internal & external audits

We are expecting the incumbent to meet these requirements:

  • Bachelor's Degree in any field.
  • At least 2 years of working experience in the Import Documentation role within the freight forwarding business.
  • Candidate must have knowledge in ocean freight logistic operation process.
  • Skills require: Detail-oriented, Time Management, Computer Literature, and proactive in problem solving.
  • This position is located in USJ, Selangor.

We apologize if you are not contacted. Only shortlisted candidates will be contacted to proceed with pre-screening. Thank you for choosing DHL Global Forwarding as your Employer of Choice.


If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :




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