Jawatan Kosong Korean Speaking Customer Service Admin Executive Polymorph Recruitment Kuala Lumpur
by admin on Oktober 28, 2024Polymorph Recruitment Job Vacancies
Jawatan Kosong Korean Speaking Customer Service Admin Executive in Kuala Lumpur
Description :
Position: Korean Speaking Customer Service/ Admin Executive
Location: Pavilion @ Damansara Heights KL
RESPONSIBILITIES:
Customer Support:
Handle inquiries from Korean-speaking stakeholders and personnel and Malaysian based personnel via phone, email, and chat.
Coordinate with the technical team to resolve customer issues.
Ensure high customer satisfaction through timely follow-ups and problem resolution.
Administrative Tasks:
Manage office tasks like scheduling, filing, and report preparation.
Assist in organizing meetings and maintaining client documentation.
Support sales and technical teams with paperwork and data entry.
Translation & Communication:
Translate documents and emails between Korean and English.
Act as a translator for meetings or calls with Korean-speaking stakeholders.
Data Management:
Maintain and update client databases.
Prepare customer service reports and track client feedback.
REQUIREMENTS:
Fluent in Korean (spoken and understanding) and English (spoken & written).
1-2 years of experience in customer service or admin roles.
Basic IT knowledge preferred.
Proficient in Microsoft Office.
Strong communication and organizational skills.
If you feel that you can meet the qualification and up to the challenge, please send directly through :
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