Jawatan Kosong Insurance Service Administrator Ghee Hwa Motorpol Labuan

Ghee Hwa Motorpol Job Vacancies

Kerja Kosong Insurance Service Administrator in Labuan

Description :

Job Description:

• Follow procedures to processing new business/plan application, enter detail and accurate information, and create account accordingly in the company Software Tools
• To perform and ensure the risks are accessed in accordance with the company guidelines and Anti-Money Laundering (AML) requirements, and determine whether to accept, modify or decline the application.
• Process all necessary Know Your Customer (KYC) and Customer Due Diligence (CDD)
• Evaluate all products by assessing the risks according to company guidelines and regulations.
• To investigate all information and ensures timely escalation of alerts to the appropriate parties for further review.
• Liaise with Regulatory Compliance Officer for advice and other business units for information where required.
• Advise clients on the progress of their applications/requests.
• Follow up the request on rider added from existing clients.
• To perform any incoming changes request.
• Apply or adapt knowledge (obtained from training) to the task at hand.
• Assist general inquiries from client or broker via phone or written in a professional and courteous manner.
• Perform other responsibilities and duties periodically assigned by supervisor/manager.

Job Requirements:

• Candidate must possess at least a Degree/Diploma in Accounting, Finance, Business Admin or a related field qualifications
• Experience candidate must have at least 2-3 years relevant hands-on experience in client services, insurance industry, banking and financial institution
• With experience specialize in Anti-Money Laundering, Customer Due Diligence and Know Your Customer (AML/CDD/KYC) will be added advantage
• Fresh graduated are encouraged to apply, training will be provided
• Computer literate, especially in Excel / Word
• Excellent command of written and spoken in English and Mandarin (華語). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• Essential typing skill in English and Mandarin (華語)
• Sense of responsibility and patience
• Demonstrate strong analytical skills, data literacy, and attention to detail
• Please note that this position is based in LABUAN

Job Info:

• Positions are available at Federal Territory of Labuan.
• Operation hours from Monday to Friday, 8 am to 5 pm.
• We offer attractive benefit perks to the successful candidates.

Details of Benefits:

Health Insurance - All confirmed employees are covered under the Company’s Medical and Life Benefits. The coverages are based on the number of years of service in the Company.

Dental Insurance - All confirmed employees are covered under the Company’s Group Dental Benefits. The coverages are based on the number of years of service in the Company.

Flexible Benefits - All confirmed employees will enjoy additional benefits - Health Screening, Preventative Healthcare, Vaccinations, Optical, Gym/Fitness , Language Classes, Education Support, Basic software training, Public Transportation Benefits and etc.

Corporate Events - The Company will host periodic gatherings and team-building events in appreciation of employees’ team effort.

Corporate Training - All confirmed employees will get the opportunity to attend corporate training to enhance their skills set and ensure their professional development.

Culture and Values:

Company's Employee Value Proposition

We foster an environment that promotes teamwork and collaboration to enhance our client experience in providing them the best investment insurance solutions.

We Value Collaboration

Promoting teamwork, open communication and cooperation across the organization.

We Value Customer Service Focus

Prioritizing the needs of clients and striving to exceed their expectations.

Why join us?

We are Global operations company and support world-class customer services.

We value our People, and open for diversity and equal employment opportunities.

Do come and join us!

Job Type: Full-time

Pay: From RM3,500.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Meal provided
• Professional development

Work Location: In person

If you match the profile and are interested in this exiting career opportunity, please apply in confidence by filling online application form at :