Jawatan Kosong CUSTOMER RELATIONS EXECUTIVE CRE CRA SERVICE J M OTOMOBIL (INOVATIF) SDN BHD Kota Bharu
by admin on Julai 17, 2024J.M OTOMOBIL (INOVATIF) SDN BHD Jobs
Jawatan Kosong CUSTOMER RELATIONS EXECUTIVE CRE CRA SERVICE in Kota Bharu
Description :
1. To perform administrative and clerical function
2. Manage customer service experience by creating a supportive customer satisfaction work environment e.g. welcome, greet and direct customers, offer refreshment
3. Prepare and provide Customer Service Analysis report
4. Perform all operational tasks as company policy guideline
5. To handle, track and resolve customer complaints
6. To manage service appointment system
7. To update customer complaint within 24Hours and ensure daily tracking and updates of customer complaints
8. Participate in required process improvements teams and project/ task forces as assigned by Service Manager
Job Types: Full-time, Permanent
Pay: From RM1,500.00 per month
Benefits:
- Health insurance
- Maternity leave
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
Education:
- Diploma/Advanced Diploma (Required)
Experience:
- Customer Care Specialist: 1 year (Required)
Language:
- Mandarin (Preferred)
- Bahasa (Preferred)
Expected Start Date: 09/01/2024
Should you are interested and qualified, please apply in confidence by filling online application form at :
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