Jawatan Kosong Service Crew Triple Joy Sdn Bhd Shah Alam

Triple Joy Sdn Bhd Recruitment

Jawatan Kosong Service Crew in Shah Alam

Description :

Key Responsibilities:

1. Beverage Preparation & Stock Management

• Brew different types of tea (oolong, jasmine, etc.).
• Prepare milk tea, fruit tea, and specialty drink.
• Operate tea brewing equipment, shakers, and blenders.
• Adjust sweetness and ice levels based on customer preferences.
• Maintain consistency in beverage quality and taste.
• Monitor and restock tea leaves, syrups, milk, pearls (boba), and other ingredients.
• Ensure freshness and proper storage of ingredients.

2. Customer Service

• Greet customers and take orders.
• Recommend tea flavors and toppings based on customer preferences.
• Handle customer feedback and complaints professionally.
• Provide information about tea origins, brewing methods, and health benefits.

4. Equipment Maintenance & Common Area Cleaning

• Maintain and clean tea brewing machines, shakers, sealing machines, and blenders.
• Follow hygiene and safety standards in beverage preparation.
• Keep the workstation and the common area clean and organized.

5. Cashiering & Order Processing

• Process customer payments via cash, or e-wallet.
• Operate the POS system efficiently.
• Manage order flow to ensure timely preparation and delivery.

6. Topping & Customization Handling

• Prepare and add toppings such as boba pearls, pudding, etc.
• Ensure proper texture and quality of boba and other toppings.
• Adjust drink specifications (sugar level, ice level, and size) as per customer requests.

7. Teamwork & Efficiency

• Work closely with the other team members to ensure smooth operations.
• Assist in packaging and takeout orders during peak hours.

Job Requirements:

• Prior experience as a barista, tea barista, or in F&B service is an advantage.
• Basic knowledge of tea types, brewing techniques, and beverage preparation (preferred but not required, as training will be provided)
• Strong customer service skills with the ability to engage and recommend drinks to customers.
• Good time management and multitasking skills, especially during peak hours.
• Ability to customize beverages based on customer preferences (adjusting sugar levels, ice levels, and adding toppings).
• Maintain a clean and organized workstation in compliance with food safety and hygiene regulations.
• Ensure all ingredients are fresh, stored properly, and well-stocked.

Additional Requirements

• Willing to work shifts, weekends, and public holidays as required.
• Positive attitude, willingness to learn, and passion for tea-based beverages.

Benefits

• 5 days work week.
• Monthly incentives to be based on store sales performance and individual KPI.
• Monthly Performance bonus.
• Transport allowance.
• Attendance allowance.
• Staff purchase discount.

Job Type: Full-time

Pay: RM1,900.00 - RM2,100.00 per month

Experience:

• Service Crew: 1 year (Preferred)

Work Location: In person

For further information, please refer official source from Triple Joy Sdn Bhd on following link below. To find out where you fit in, please visit :