Jawatan Kosong Customer Service Specialist Agensi Pekerjaan Line Recruits Sdn Bhd Kuala Lumpur

Agensi Pekerjaan Line Recruits Sdn Bhd Recruitment

Jawatan Kosong Customer Service Specialist in Kuala Lumpur

Description :

• On time respond to customer's inquiries (Quotation, Document, etc).
• Handle customer’s order, schedule, delivery confirmation and follow up.
• Manage concerned document such as airway bill, invoice, packing list, custom form.
• Able to resolve customer interactions, transactions, comment, and complaints.
• To coordinate between internal (product specification, documentation, QA issue, etc) and external parties – factory or warehouse with customer in order to manage the sufficient stock.
• To understand customer situation to foresee customer's demand for preparing and adjusting the handling according to it.
• Able to negotiate with internal and external team via phone, email, or face to face meeting with all parties and customer.
• To support a variety of inquiry such as product specification, promotion status, documentation by working with internal counterpart.
• Coordinate internal process, monitoring and reporting some internal key indicator.
• Grasp customer's demand situation and order trend.
• Support for customer's account maintenance.
• Internal data base maintenance, prepare budget, and reporting sales result.

Requirements:

• Diploma or Degree Holder (Fresh graduate are welcome).
• 1-2 years working experience as sales administration operation or customer service.
• Candidates with related pre-sales experience in the electronics industry will be an advantage.
• Having computer knowledge (Excel & word), good in communication skill.

Job Type: Full-time

Pay: RM2,800.00 - RM4,000.00 per month

Work Location: In person

Should you are interested and qualified, please apply in confidence by filling online application form at :