Jawatan Kosong Executive Order Management ANZ BD Malaysia Bangsar South
by admin on September 12, 2024BD Malaysia Recruitment
Kerja Kosong Executive Order Management ANZ in Bangsar South
Description :
- Execute and manage Order Processing transactions accurately and promptly, including Field Service Contracts billing.
- Co-ordinate with Planning to ensure stock availability as required.
- Co-ordinate with Finance to ensure credit release on time.
- Co-ordinate with Logistics to ensure special instructions are received/ understood, as required.
- Handle distributors/end customers order enquiries/complaints.
- Run Open Order Status reports for distributors/end customers, Finance, Business as required.
- Co-ordinate distributors/end customers claims for shipping discrepancies ie damage, short shipment, over shipment, pricing etc.
- Achieve Key Performance Indicators (KPI’s), Individual Impact Goals (IIG) and meet Development Plan.
- Manage and facilitate the service level agreement applicable to Customer Interface.
- Support service and customer priority strategies.
- Support cost reduction and/ or process improvement initiatives.
- Ensure processes and executions are in compliance with Sarbane Oxley (SOX), GDPMDS & other regulatory requirements.
- Comply with all ISO 13485 requirements and BD policies.
- Ensure a safe, healthy and environmentally-friendly workplace by observing Company's rules and procedures. Active involvement in prevention, elimination of potential safety hazards and participation in activities which promotes recycling, replacement and reduction of resource materials.
- Processes instrument repair requests.
- Regularly provides department team lead/manager with relevant information regarding activities, problems, issues related to CSR’s assigned accounts and tasks.
- Provides training to new Customer Service Representatives and Specialists.
- Perform any other tasks as assigned.
- Diploma or BS/BA Business Administration, Statistics, Economics, Logistics or related Degree
- 1- 3 years experience in Customer Order Management. Open to fresh graduate with the right attitude.
- Able to work shift hours based on ANZ time zone
- Knowledge of logistics processes is a requirement
- Highly customer & business oriented
- A good team player with ability to work cross culture
- Excellent interpersonal & communication skills
- Flexible to work in different global time zones for meetings and calls
For further information, please refer official source from BD Malaysia Career Center on following link below. If you meet the requirement and are interested in building a future career with BD Malaysia, please register yourself at :
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