Jawatan Kosong Sales Manager Sutera Sanctuary Lodges Sdn Bhd Kota Kinabalu

Sutera Sanctuary Lodges Sdn Bhd Recruitment

Kerja Kosong Sales Manager in Kota Kinabalu

Description :

Key Responsibilities:

Sales Strategy Development:

• Develop and implement comprehensive sales strategies to increase revenue across all market segments, including corporate, leisure, group, and event sales.
• Identify and analyze market trends, competitor activities, and customer needs to adjust sales strategies accordingly.

Team Leadership:

• Lead, motivate, and manage the sales team, setting clear performance objectives and conducting regular performance evaluations.
• Provide ongoing training and development opportunities to ensure the team remains competitive and up-to-date with industry trends.

Client Relationship Management:

• Build and maintain strong relationships with key clients, including corporate accounts, travel agents, event planners, and tour operators.
• Actively seek out new business opportunities through networking, cold calling, and attending industry events.

Revenue Management:

• Work closely with the revenue management team to develop pricing strategies and optimize revenue through effective yield management.
• Monitor and report on sales performance, occupancy rates, and revenue targets, adjusting strategies as needed.

Marketing Collaboration:

• Collaborate with the marketing team to develop and execute promotional campaigns, digital marketing efforts, and advertising strategies.
• Ensure that all marketing materials align with the brand’s image and effectively communicate the resort/hotel’s unique value proposition.

Contract Negotiation:

• Negotiate contracts with clients, ensuring favorable terms and conditions that meet the resort/hotel’s revenue goals.
• Handle any contractual disputes or issues that may arise with professionalism and efficiency.

Event Coordination:

• Oversee the planning and execution of events, conferences, and group bookings, ensuring all client requirements are met and events run smoothly.
• Work closely with the operations and catering teams to ensure seamless event delivery.

Reporting and Analysis:

• Prepare regular sales reports, forecasts, and budgets for senior management, providing insights and recommendations for improvement.
• Analyze sales data to identify areas for growth and implement corrective actions when necessary.

Customer Experience:

• Ensure a high level of customer satisfaction by working closely with the front office and guest services teams to address any issues or feedback.
• Maintain a visible presence within the resort/hotel, interacting with guests to gather feedback and build relationships.

Compliance and Ethics:

• Ensure that all sales activities comply with the resort/hotel’s policies, industry regulations, and ethical standards.

Requirements:

Education & Experience:

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
• A minimum of 5 years of experience in sales within the hospitality industry, with at least 2 years in a managerial role.
• Proven track record of meeting and exceeding sales targets in a resort or hotel environment.

Certifications:

• Certification in Sales or Hospitality Management (preferred).
• Any relevant certifications in Revenue Management or Sales Management are advantageous.

Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

• Cell phone reimbursement
• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Professional development

Schedule:

• Day shift
• Early shift
• Monday to Friday

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Diploma/Advanced Diploma (Preferred)

Experience:

• Sales Marketing: 3 years (Required)

Language:

• Mandarin (Required)
• Bahasa (Required)

Willingness to travel:

• 75% (Required)

Should you are interested and qualified, please apply in confidence by filling online application form at :