Jawatan Kosong Retail Sales Assistant IOI City Mall Ecco Malaysia Sdn Bhd Putrajaya

Ecco Malaysia Sdn Bhd Job Vacancies

Jawatan Kosong Retail Sales Assistant IOI City Mall in Putrajaya

Description :

We are hiring for Klang Valley stores such as IOI City, Sunway Pyramid and One Utama Stores.

Our offer benefits : B'day leave, B'day gift, Festive ang pau, Annual Dinner, training program and most important SALARY PAYOUT BEFORE 27th every month.

The role of the Sales Assistant and/or Senior Sales Assistant is to be overall responsible for the day-to-day business in the store and ensure that daily, weekly, and monthly sales targets are achieved. The sales associates are to perform their given tasks in accordance with ECCO requirements.

Sales Assistant and/or Senior Sales Assistant is to demonstrate sales leadership by playing an active role on the sale floor. The roles and responsibilities include:

• Advise and inform customers on usage of ECCO products
• Able to establish customers' requirements using questioning techniques and listening skills
• Able to make good recommendations of ECCO products to customers
• Advice customers on maintenance and care of ECCO products (Leather care)
• Recommend products based on customers' requirements
• Recommend complementary and peripheral products - Shoe-care, leather goods, etc (link-sell)
• Ensure the team provide excellent customer service experience; to increase the overall service level and performance of the store.
• Attend to customers with types of after sales services
• Ensure appropriate stock inventory management
• Close sales to customers' satisfaction

General Responsibilities:-

Retail Store Operations

• Work with Area Supervisor to ensure ECCO standards and operational practice are executed in the store;
• Monitor stock and ensure optimal inventory;
• Participation in inventory feedback to Merchandising team;
• Handle customer feedback, returns and after-sales service;
• Ensure the compliance of ECCO store operation and service guidelines from retail operations team
• Handle simple merchandise display and assist in window change
• Simple stock replenishment request
• Keep track of all ins and outs of inventory including sales, transfers, returns
• Alert Area Supervisor if there is any discrepancies with inventory

Teamwork

• Sharing of feedback, information and best-practice sharing with the team
• Communicate in a manner that builds positive relationship with customers and mutual trust between colleagues
• Communicate in a manner that effectively transmits ideas and information to the team while also displaying effective listening skills
• Develop team cohesiveness

Sales targets & results

• Ensure the store achieve the daily, weekly and monthly sales target;
• Preparation of sales reports to the management

Job Type: Full-time

Pay: RM2,500.00 - RM3,000.00 per month

Benefits:

• Opportunities for promotion

Application Question(s):

• Prefer work location? IOI City/ Sunway Pyramid/ One Utama
• Your Expected Salary?
• How fast can start work?

Experience:

• Retail sales: 1 year (Required)

Work Location: In person

If your qualification is matched with the requirement above, please submit your online application directly through Ecco Malaysia Sdn Bhd system at :