Jawatan Kosong EXECUTIVE HOUSEKEEPER Ancasa Royale Pekan Pahang Kuantan

Ancasa Royale Pekan Pahang Job Vacancies

Jawatan Kosong EXECUTIVE HOUSEKEEPER in Kuantan

Description :

• To create, develop and implement an effective strategy of organization for the Housekeeping Department, ensuring maximum guest service and satisfaction.
• To deliver the best service, quality and value to every customer, every time and maintains customer satisfaction.
• To personally demonstrate a commitment to customer service by soliciting and responding promptly to Guest needs.
• To maintain physical product standards by routinely inspecting department to ensure that equipment is in proper working condition and supplies are stocked at proper levels.
• Have acceptable property quality audits for assigned areas and implement action plans to correct deficiencies.
• To advise management on all matters of potential improvements to the operation.
• To guide and support Housekeeping associates in daily responsibilities.
• To review departmental guest complaints, ensuring corrective action is taken.
• To establish effective inventory control for linens, uniforms and other consumables in the Housekeeping Department.
• To interact and maintain good working relationship with counterparts from other hotels and with all departments.
• To assist subordinates during busy and peak periods to ensure guest/s are not delayed or inconvenienced in any manner.
• To establish an effective reporting and check back system for maintenance and issuance of uniform and linens.
• To establish effective control systems for Lost & Found items, keys, linen, chemical supplies, guest supplies, etc.
• Responsible for the proper maintenance and care of all office equipment and surrounding areas.
• To ensure all linen is on par and prepare inventory reports as and when necessary.
• To monitor cost management pertaining to inventories, use of supplies, labour and energy.
• To ensure that the Hotel uniform and linens are immaculate and well maintained at all times.
• To have good understanding of all standards and procedures.
• Always be on the look out for new ideas and means of control.
• Together with the Maintenance Department, to work on a preventive maintenance system and to have as less as possible of out-of-order rooms.
• To assist Stewarding and Engineering Department in organisation of refuse removal, pest control and contract cleaning equipment.

Job Type: Full-time

Pay: RM4,000.00 per month

Benefits:

• Free parking
• Health insurance
• Maternity leave
• Meal provided
• Professional development

Schedule:

• Rotational shift

Supplemental Pay:

• Performance bonus

Experience:

• Housekeeping: 5 years (Preferred)

Should you are interested and qualified, please apply in confidence by filling online application form at :